What makes Killick Group unique in the business?
The global inspection and supply chain business is a highly fragmented market; large multinational corporations at one end, and small operations at the other. Over the past 10 years there has been a large amount of consolidation in the business with large conglomerates purchasing the majority of the mid size companies. Through organic growth, Killick Group has managed to grow to be one of the largest mid sized companies not affiliated with a large conglomerate. This allows Killick Group to have the global capabilities that smaller companies do not posses and still retain a high level of involvement and customer responsiveness that major multinationals struggle to provide.
The Killick Group management team has over 100 years of experience in the energy sector, their experience is used to mentor our coordinators to continually improve their skills with such activities as technical training/certifications, field/site experience, etc. This ensures our clients are receiving value for the money they invest in our services. Our proprietary internal software system allows our coordinators to better manage and source resources globally. We continually look to technology to improve our service and provide higher value to our clients. We are a hands on organization with management involved or closely aligned with our client's needs and concerns. Our organization is structured to be flat, enabling our people to make decisions and provide information to our clients in a timely manner. Having alignment from management to the front lines give Killick Group a competitive advantage over our larger global competitors.
Our business model differs slightly in an important way from our larger competitors - our coordinators do not hand off clients to other offices in other countries - our coordinators follow the workflow around the world for our clients. This model is more effective for the following reasons:
- Clients have a single point of contact for their operations needs
- Coordinators to get a better understanding of our client's business requirements
- Builds better relationships with our global inspectors. We believe in service, responsiveness, and making sure levels of bureaucracy do not exist improves both performance and transparency